Terms & Conditions
Welcome to Goa Dinner Cruises. By accessing our website and booking our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any booking.
Booking and Confirmation
- All bookings are subject to availability.
- Booking confirmation will be provided via email, WhatsApp, or phone after successful payment.
- Customers must provide accurate personal and contact information during booking.
- Goa Dinner Cruises reserves the right to refuse or cancel any booking if necessary.
Payment Policy
- Full or partial payment may be required to confirm your reservation.
- Payments must be made through approved payment methods available on our website.
- Prices are subject to change without prior notice.
Cancellation and Refund Policy
- Cancellation requests must be made in advance as per the cancellation policy.
- Refund eligibility depends on the timing of cancellation and specific cruise terms.
- No refunds will be provided for no-shows or late arrivals.
- Processing time for eligible refunds may take 5–10 business days.
Reporting Time and Boarding
- Guests must arrive at the boarding point at least 30–45 minutes before departure.
- Late arrivals may miss the cruise, and no refund will be provided.
- Boarding is subject to verification of booking confirmation.
Guest Conduct
- Guests must follow all safety instructions provided by cruise staff.
- Misconduct, illegal activities, or unsafe behavior may result in removal from the cruise without refund.
- Goa Dinner Cruises is not responsible for personal belongings lost or damaged during the cruise.
Cruise Changes or Cancellation
- Cruise schedules may change due to weather conditions, technical issues, or operational reasons.
- In such cases, alternative arrangements or rescheduling may be offered.
Liability Limitation
- Goa Dinner Cruises is not liable for any injury, loss, accident, delay, or damages beyond our control.
- Guests participate in cruise activities at their own risk.
Website Use
- All content on this website is for informational purposes only.
- Unauthorized use, copying, or reproduction of website content is prohibited.
Changes to Terms & Conditions
- Goa Dinner Cruises reserves the right to modify these Terms & Conditions at any time.
- Updated terms will be posted on this page.
Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Email: support@cloudhopperss.com
Phone: +971 563709621